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Author: Kapil

Sevens Heaven: 5 Learnings from Fiji’s Golden Journey

Unless you’ve been living in a cave for the last week or so, you’d know about Fiji’s Men’s Sevens team…

Customer Service – Going the Extra Mile or Not Giving a F*** ?

A few months ago, a photo of a lanky young shop assistant helping a visually impaired old lady in a…

What a Fiji Fish and Chips Joint Taught Me About Offering Too Many Choices

Just 5┬áminutes away from the bustle of Nadi International Airport stands a car wash joint – but it’s not washing…

How this Sydney Hotel Uses Constructive Stalking to Build Relationships

Uproxx editor-in-chief Brett Michael had a lot on his mind when he booked a trip to Sydney. Specifically, he was…

Customer Service Happens at Every Level, and It’s Everyone’s Business

I’ve been thinking a lot lately about customer service; how it works at every point of contact we have with…

Fiji Budget 2016-2017 [Infographic]

Fiji’s National Budget for 2016-2017 was presented yesterday. The revenue forecast is $3,175 million with a budgeted expenditure of $3,643…

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